Ideal location near transportation, markets, and restaurants. Clean and quiet room. Helpful English-speaking staff. Good view, close to shopping and attractions.

Nothing, no complaints at all.

This hotel offers great value for money and is located in a central area. It is conveniently located right next to a metro stop and also near the bus station, making it easy to travel around the city. The staff is friendly and attentive, ensuring that guests have a pleasant stay. Despite the rooms being on the smaller side, they are clean and well-maintained, with attention to detail. Additionally, the breakfast provided is a nice touch and adds to the overall positive experience.

No major issues, everything was satisfactory.

This hotel is a hidden gem in terms of value for money. The prices are incredibly affordable considering its prime location near a bus station and right next to a metro stop. It's perfect for travelers who want to explore the city easily. The staff is friendly and helpful, attending to basic amenities efficiently. The rooms may be small, but they are well-designed with attention to detail and offer a comfortable stay. The breakfast options are a delightful start to the day.

No improvements needed, everything was just fine.

The room was clean and had a great view of the surrounding area, which was ideal for taking in the Christmas atmosphere. The location of the hotel was fantastic, as it was within a short walking distance of the main shopping and dining areas. the subway station was a stone's throw away, which made travelling around the city stress-free.

Although the room was tidy, it was quite small and there wasn't enough storage space for all of our luggage. the bed wasn't particularly comfortable and we struggled to get a good night's sleep.

We enjoyed our stay at this hotel. The location is great, with easy access to transportation, including a nearby bus station and a metro stop right next to the hotel. Additionally, the hotel facilities were clean and comfortable, and the staff were friendly and helpful.

Nothing could have been better. We had a great experience overall.

The hotel's location is fantastic, being centrally located and right next to a metro stop. This makes it incredibly convenient for exploring the city and getting around. Additionally, the staff at this hotel are very friendly and attentive, ensuring that your stay is comfortable and enjoyable.

All was well, nothing to complain about here.

The hotel is in a great location, only a short walk to a bus station which provides easy access to the airport. the hotel is also centrally located, right next to a metro stop and plenty of restaurants which is helpful for meals. the rooms and bathrooms are clean and well-maintained with a comfortable bed.

The breakfast selection was limited and could have been improved.

We had a fantastic stay at Smile Hotel in Sapporo. The location was excellent, with plenty of convenient stores, restaurants, and a vibrant atmosphere in Susukino. The room was spacious, clean, and beautifully decorated. The staff were friendly and helpful throughout our stay. We also appreciated the sustainable touch of being able to choose extra supplies from reception. we highly recommend this budget hotel for its quality, location, and value for money.

We had a great time during our romantic escape, the room was nice and comfy, and the decor was really lovely. the location was also perfect, just a short walk from the subway and the main area. Plus, we really enjoyed the delicious breakfast that was offered with a variety of options.

We were disappointed with a few things. the window in our room was not transparent, so we couldn't enjoy any view.